FAQ

FAQ - Shipping, Refunds, Fees, All Your Questions Answered Here!

Is it possible to make an exchange or refund?

• It is possible to make an exchange if we still have the product and the size you want in stock. It is also possible to make a refund. Please note that the cost of sending the package to our warehouse for the exchange or refund must be borne by the customer.

How long should I expect to receive my order?

• From the time you receive your tracking number for delivery, please allow 2 business days for receipt.

Is it possible to track my delivery?

• Yes, you will receive an email with your order's tracking number when it is processed.

There is an error in the order I received, what can I do?

• In a case like this, we advise you to write to us at the following address: clubdedemain.info@gmail.com. Please include your order number if possible as well as a photo of the product received in error. We will contact you for the rest of the process.